Last week, Sift partnered with CardNotPresent.com to present the webinar “Building Lasting Loyalty: How to Evolve from Fraud Prevention to Digital Trust”. The panel of experts included our Trust & Safety Architects Kevin Lee and Jeff Sakasegawa, who were joined by CNP editor-in-chief DJ Murphy. Here’s what they discussed. 1) Legacy approaches to fraud-fighting can’t […]
2018 in Review: Our Most Impactful Product Updates
Fraud and abuse are constantly evolving — and we’ve spent the year delivering new features and enhancements designed to keep you ahead. With 2018 nearly behind us, let’s recap some the highlights and what they mean for you. Stopping spam and scams before they happen Bad content damages site integrity, brand reputation, and user experiences. […]
It’s the Fraudiest Time of the Year for Travelers
Visiting family for the holidays? So is everyone else. Last year, a record-shattering 107 million people traveled between Thanksgiving and New Year. In December and early January, travel spiked by 20%. That’s millions of people booking flights, grabbing hotels, and buying train tickets. A good chunk of these transactions happen on “Travel Tuesday,” the day […]
The Battle for Frictionless Checkout
It’s one of the most dreaded paradoxes of running an online business. Customers want to get from the buy button to the “track shipment” page with as few steps as possible. But they also want businesses to keep their data secure. They’ll abandon their cart if the checkout page requires repeated identity verification…but they also […]
10 Mistakes Merchants Make Fighting Chargebacks
Your customer just filed a chargeback. That’s the end of the story, right? Not quite! As complicated and stressful as chargebacks may seem, you can fight back — and win. But it’s not easy. For one, the process of disputing a chargeback doesn’t favor the merchant. Banks and credit card companies prioritize their customers’ satisfaction. […]
Sift Science is Now Privacy Shield Certified
At Sift Science, we understand that trust powers the internet. Users trust businesses to deliver secure and exceptional experiences. Businesses trust their users to behave safely and honestly on their platforms. When fraudsters threaten to interrupt this flow of trust, that’s where we come in. Sift Science helps thousands of websites and mobile apps fight […]
Sift Science Trust Advisory Board: Connecting with Our Customers
On May 8 in San Francisco, Sift Science welcomed our customers to our very first Trust Advisory Board (TAB) meeting. The mission of TAB is to bring together the best minds in the industry to prevent fraud and build trust across the internet. It also aims to advise Sift’s product, marketing, and sales teams in […]
[Podcast] Valentine’s Day Special: Fairytales & Fraud with a Zoosk VP
Love is in the air…and on the internet. Over the past five years, the number of people who use online dating sites to meet potential partners has increased threefold. But star-crossed lovers aren’t the only people flocking to dating sites; fraudsters are too. On this special Valentine’s Day episode, we’re sitting down with Sejal […]
How an Innovative Menswear Retailer Cut Chargebacks by 90%
Combatant Gentlemen (Combat Gent) is a design-to-delivery menswear company using technology to ultimately offer high-quality products and approachable, aspirational price points. Launched in 2012 with the mission of using technology to help guys get where they want and need to go, Combat Gent is growing fast. They just launched their first retail store in Santa Monica, and are gearing […]
How dbrand Cut Chargebacks By 95%
Being the best at what you do is both a blessing and a curse: business grows rapidly, but fraudsters also take notice. For Toronto-based dbrand – the foremost leader the custom electronics skin industry – malicious users on their e-commerce site lead to costly chargebacks and threatened the user experience for legitimate shoppers. Fraudsters wielding […]