Scale is what all companies are striving for: winning it, dealing with the pressures of it, or taking it to the next level. Regardless of what phase you’re in, one thing remains consistent. Scaling leaves scars. This sounds painful, right? Who wants scars? But all that matters is what you get as a result of […]
Visa is Lowering Chargeback Thresholds: What You Need to Know Now
180 days. A lot can happen in that time. For some, “180 days” might conjure the thought of a chargeback arrival curve. For others, it may inspire thoughts about their product roadmap. As Sift, we wanted to highlight something that’s going to happen less than 180 days from today: Visa is lowering its fraud ratios […]
Siftie Spotlight: Rachel Xiao, Technical Recruiter
This is part of a monthly series in which we get to know Sifties. Rachel Xiao is a Technical Recruiter here at Sift and has been with us for a year and four months. If she could eat only one food for the rest of her life, it would be noodles. She loves noodles – […]
Why Businesses are Hiring in Digital Trust & Safety
Google, Twitter, Lime, Getaround, Spotify… What do these businesses have in common? All of them are hiring in Trust & Safety. Tech is experiencing a revolution in its approach to risk and revenue. The conventional approach to fraud-fighting is to invest almost exclusively in fraud and risk teams that operate independently from product teams, finance, […]
MRC Vegas 19: Key Takeaways and Learnings
Last week, over 1600 attendees from 30 countries came together at MRC Vegas 19 to discuss fraud, payments, and risk in the e-commerce space. Sift was at the show, engaged in speaking sessions and demos, and soaking in the experiences, wisdom, and best practices shared by our fellow attendees. What were some of our biggest […]
[Webinar] Building Lasting Loyalty: How to Evolve from Fraud Prevention to Digital Trust
Last week, Sift partnered with CardNotPresent.com to present the webinar “Building Lasting Loyalty: How to Evolve from Fraud Prevention to Digital Trust”. The panel of experts included our Trust & Safety Architects Kevin Lee and Jeff Sakasegawa, who were joined by CNP editor-in-chief DJ Murphy. Here’s what they discussed. 1) Legacy approaches to fraud-fighting can’t […]
The Digital Trust & Safety Deficit
For years, most businesses have treated fraud-fighting as synonymous with fraud mitigation. Fraud and risk teams are set up to keep losses down by manually reviewing transactions, figuring out which users are likely to be fraudsters and which are likely to be honest customers. The bulk of a team’s time is spent examining discrete customer […]
Your Legacy Fraud Solutions Are Killing Your Growth
Today’s fraud landscape extends well beyond payments and financial transactions, but most fraud prevention solutions – particularly the ubiquitous legacy tools so many businesses utilize – aren’t equipped to handle the ever-evolving issues organizations can’t afford to ignore. In our webinar featuring guest speaker Andras Cser, VP Principal Analyst with Forrester, Leading the Digital Trust […]
Siftie Spotlight: Jeff Sakasegawa, Trust and Safety Architect
This is part of a monthly series in which we get to know Sifties. Jeff Sakasegawa is a Trust and Safety Architect at Sift and has been with us for one year. If he could eat one food for the rest of his life, it would be sushi. “I admit my bias as a Japanese-American, […]
The Detective and the Commando: Hiring in Digital Trust & Safety
Looking to hire Digital Trust & Safety (DT&S) team members? You’ll be joining the ranks of Google, Facebook, Airbnb, Uber, Twitter, and Patreon: disruptive, digital-first companies that have recognized trust is woven into their business’s DNA. DT&S is an innovative approach to balancing revenue and risk. Instead of separating user experience from user safety, DT&S […]