10 Fraud Myths: The Hidden Insights that Drive Business Decisions

Think you know when the most online fraud takes place? It’s probably Cyber Monday or Black Friday, right? What about the fraudiest country in the world? Somewhere in Eastern Europe? Businesses may think they understand fraud, but the reality is far more complex. This lack of insight leads to guessing, incorrect conclusions, and bad decisions. […]

Announcing Sift Insights

Most businesses have a limited view of how effectively they’re fighting fraud. Existing reporting solutions rely on data that’s captured daily or weekly, but fraud is a constantly moving target. And with 40% of businesses tracking only chargeback rate, fraud managers are missing the impact their efforts are having on top-line growth. That’s why we’re […]

How On-Demand Ride Service Apps Drive Fraud

We’re living in the era of instant gratification. On-demand apps have changed the meaning of “fast delivery” and given consumers the expectation that certain services can be provided within minutes. These apps make users’ lives more convenient, but they also introduce ample opportunity for cybercrime. How and why are on-demand apps being exploited to commit […]

10 Mistakes Merchants Make Fighting Chargebacks

Your customer just filed a chargeback. That’s the end of the story, right? Not quite! As complicated and stressful as chargebacks may seem, you can fight back — and win. But it’s not easy. For one, the process of disputing a chargeback doesn’t favor the merchant. Banks and credit card companies prioritize their customers’ satisfaction. […]

Planning for the Q4 Holiday Fraud Rush

You may have felt a chill in the air when September rolled around, but it wasn’t just the weather. For e-commerce businesses, the holiday madness is coming, and with it…the fraud rush. Sound familiar? I’ve totally been there, and I’d love to share what I’ve learned. In my 10+ years working on the fraud front […]

Digital Gift Cards: Fast Gift Giving, Even Faster Fraud

Digital gift cards (or e-gift cards) are an easy, convenient method of gift giving. And at an annual growth rate of 200%, they’re the fastest growing segment of the $127 billion gift card industry. But as with many emerging technologies, particularly those involving instant delivery or action, fraudsters have found ways to exploit digital gift […]

Content Abuse: Challenges and Evolutions

The war on content abuse is getting harder to win. In fact, content abuse has become so sophisticated that within four years, people might see fake information online more often than real information. It’s not just fake product reviews or social media comments, either. Even fake videos are starting to permeate the internet. Any online […]

Notes from the Inaugural Women’s Trust Network Event

Where can you go to talk about professional development and fraud-fighting strategies while sipping wine and chatting with other smart women in similar roles? We couldn’t find an answer, which is why we partnered with Chargehound and Patreon to organize the inaugural Women’s Trust Network event on August 23. We were delighted by the outpouring […]