Cryptocurrencies and the blockchain represent a new frontier — one that’s wrought with regulatory and fraud challenges. New coin offerings pop up all the time, each decentralized and shrouded in risk. How do you safely transact with a form of currency that people struggle even to define? Coinbase is trying to do just that. The […]
[Podcast] Fraud in the Online Gaming Industry
In the world of online gaming, everything happens fast: purchases are fulfilled instantaneously, bets are placed quickly, and through it all, customers expect their gameplay to continue without a hitch. Whether it’s online gambling or a multiplayer role-playing game, the stakes are high. It’s easy to see why games attract fraudsters. How do businesses fight […]
[Podcast] Content Moderation: Best Practices
User-generated content (UGC) is the lifeblood of online marketplaces and communities. When someone posts fraudulent, abusive, or spammy content on your site, it doesn’t just look bad: it’s a visible, public indication that your business isn’t safe. Content abuse hurts your brand and hits your bottom line. Content moderators are often the first line of […]
[Podcast] International Fraud and Cybersecurity
Ecommerce fraud seems pretty, self-contained, right? Your trust & safety team catches a fraudster, you put safeguards in place to prevent similar fraud from happening in the future, and that’s the end of the story. Or is it? You may not realize it, but online fraud and other cyber threats can have serious ramifications for […]
[Podcast] How Two Trust & Safety Experts Fight ATO
Fighting account takeover (ATO) isn’t as simple as banning a fraudster. In committing ATO, fraudsters can imitate an honest user’s behavior, making the attack difficult to detect. And once you have detected it and stopped the fraudster, you then have to regain the affected user’s trust. ATO is a major pain — and it can seriously […]
[Podcast] ATO: Insights from a Fraud Fighter…and a Fraudster
In 2016, nearly half of online businesses saw a rise in account takeover. Last year saw a similar spike. And as data breaches continue to dominate the headlines, that trend is expected to carry into this year. For your business to succeed, you have to understand ATO from the perspective of a fraud fighter…and a […]
[Podcast] 20 Things We’ve Learned from Our Guests
When we launched Trust & Safety in Numbers last year, we set out to interview people on all sides of the fraud fight. Since then, we’ve sat down with an FBI agent, a former FBI Most Wanted hacker, fraud analysts, and security experts. We’ve learned a dizzying array of information: stories about diabolical fraud nemeses, […]
[Podcast] The Rising Threat of Content Abuse
User-generated content is the lifeblood of marketplaces and communities — which is why content abuse is such a painful problem. Content abuse is any fake or malicious content posted on a site, usually to defraud the business or another user. And it’s a rapidly growing problem. By 2022, people will be exposed to more fake […]
[Podcast] Cryptocurrency: An Uncharted Fraud Frontier
Of all the tech buzzwords to catch the public eye, “cryptocurrency” might be the least understood. Cryptocurrencies like bitcoin are digital assets that are underpinned by cryptography. Like any traditional currencies, cryptocurrencies’ value fluctuates with the market. Unlike traditional currencies, cryptocurrencies are unregulated. Everyone knows that cryptocurrency could change the way we transact online, but […]
[Podcast] Trust & Safety in the Era of Machine Learning
Sift Science CTO Fred Sadaghiani is no stranger to cutting-edge technology. He thrives in environments where he can solve hard, fun, meaningful problems. At Sift Science, that means fighting fraud and fostering trust with the power of machine learning (ML). But Sift Science isn’t the only company using ML. In fact, ML seems to be […]