Connect with fraud experts worldwide in the new Sifters customer community

The battle against fraud is ongoing—it can’t, and shouldn’t, be fought alone. As online abuse evolves, outpacing attacks at scale requires access to experts, accurate data, comprehensive tools, and above all, community. 

Our new customer community, Sifters, is now open to all Sift users, connecting our digital network of merchants and data with our invaluable human network of customers and internal experts. Sifters will serve as a centralized hub for sharing industry insights and trends, solving cross-market challenges, and contributing to a growing global knowledge base.

Community members also benefit from the diverse set of perspectives and experiences represented across Sifters, and have the opportunity to make smarter business decisions based on both peer and product insights.

A global ecosystem of real-time data and support

With the combined intelligence of fraud fighters across multiple merchants, markets, and regions, the Sifters Community provides a unique environment for risk professionals to lean on—and learn from—each other day-to-day. 

By tapping into the shared knowledge of thousands of sites and apps in Sift’s data network, along with that of fellow fraud experts, Sifters members have more accurate intel at their disposal to proactively and successfully address emerging threats. They can also find and share Sift product and feature tips, and get timely, actionable guidance from our team of Trust and Safety Architects.

In addition to the community forum, Sifters members gain access to a wide range of exclusive educational resources and product information. They can look to merchants in a variety of industries to identify their own security vulnerabilities, while learning from their shared successes and failures. Ultimately, this amplifies the fraud prevention power of each individual business in the network, while strengthening our collective fight against online fraud and abuse.

Delivering Digital Trust & Safety

Sift customers have a transparent view into risk operations and decisions, along with the tools necessary to stop fraud and accelerate new growth. Our user base covers a diverse range of industries, contributing to a growing library of over one trillion events per year and five million global fraud decisions analyzed per month. With every input, our ML models evolve to reflect new knowledge and real-time signals, allowing us to provide our users with critical insights and the runway needed to outpace fraud.

As the Sifters community grows, our customers will do the same for each other—asking smart questions, offering thoughtful feedback and unique perspectives, and sharing innovative ideas that impact what we build and why. We’re confident that every customer in the community will help shape the future of Sift’s platform, and redefine the way we deliver Digital Trust & Safety.

Log in to the community now, or chat with us to learn more.