16 Things Only Fraud Analysts Will Understand
By Michelle Arguelles /
19 Sep 2016
Being a fraud or risk analyst comes with a lot of strange tasks, some interesting stories, great moments of relief, and some days that seem to never end. If you’ve ever spent your workday on the front lines of the fraud fight, maybe you can relate to some of these:
1. You didn’t plan on becoming a fraud analyst.
It’s not something people study for or learn about on Career Day. You probably either rose to the challenge when it came, or felt the call when you heard of someone else doing the job.
2. Some people might think your job is like this:
3. Other people probably think you do this:
4. There are definitely times you feel like one or the other, but a lot of times you feel like this:
5. There’s no denying that catching a fraudster – especially one who’s trying to be particularly tricksy – feels awesome.
6. Hitting that blacklist or cancel button can be so satisfying.
7. But then there are those times that you catch wind of a fraud trend you might not have seen before.
8. Or the times when you’ve approved something that turned out to be bad.
Especially when you feel like you did all the vetting you could.
9. Or the times when the same fraudster comes back again and again.
And you just want them to take the hint to go away.
(RIP Alan Rickman)
10. When it rains, it pours.
Fraud sometimes comes in tidal waves and you end up with a huge queue of users to review and potentially block, meaning you might miss out on the gym, or dinner dates, or even whole weekends.
11. The amount of terrible things you see can make you lose faith in humanity.
12. You may become slightly more paranoid…
…when you see suspicious things like unknown charges or unrecognized logins on your personal accounts.
13. You also might find yourself developing a darker sense of humor…
14. … and maybe even a little bit of street cred for knowing what the seedy underbelly of this world looks like.
15. Ultimately, it’s about resilience.
There are lots of bad people out there. You might not be able to catch them all, but you’re fighting the good fight.
16. And, even if it sometimes feels like it, you’re not alone.
You’re fighting it with a broader community of fraud fighters, who know all the ups and downs of living that fraud-fighting life.
Keep fighting the good fight!